******Hiring New Lead Host******* (1027 W Madison St)

******Hiring New Lead Host*******
The Madison Bar & Kitchen
1027 W Madison St (Madison and Carpenter)
Job Details

The Madison Bar & Kitchen is looking for an experienced lead Host to join our team. All applicants must have previous experience in a high volume restaurant and willing to work in a team-oriented environment.

Primary Responsibilities

Greet guests as they arrive and usher them to their assigned tables or bar area
Organize OpenTable to ensure we are maximizing our available inventory
Adjust seating plans rapidly to adjust for walk-in diners
Become proficient in our large party policies and direct people to our private events coordinator
Be able to manage a wait list to accommodate our walk-ins the best we can
Be able to uphold a positive element of customer service with our guests whether they are at the restaurant or over the phone
Work with the manager on duty to complete project he/she assigns
Complete all opening and closing sidework
Learn about all of our menus and be able to explain them to our guests
Learn specifics about our whiskey and cocktail programs in order to guide our guests to try new things
Be able to help clear and reset tables
Be willing to check in with our guests to ensure they are enjoying their experience
Be able to manage our take out and deliveries orders from the phone and via our delivery networks
Requirements

Minimum 2 years experience in a high volume restaurant
Be able to demonstrate strong multi tasking ability
Availability to work nights, weekends and/or holidays
Working knowledge of OpenTable
Working knowledge of Whiskey and Spirits not required but a plus
Strong communication skills
Positive attitude and passion for hospitality
Customer service experience
Ability to work under pressure in a fast-paced environment
Experience working with MICROS and/or Aloha
References

Available upon request