Front Desk Receptionist (Houston, TX)

Job Description

We are looking for a front desk receptionist to work with our executive team in the opffice and be the face of our company for clinets walking in the front door. We are a smaller office, but we take pride in the service we provide. This position provides administrative support to employees and customers in a busy office. This role will include answering phone, filing, scheduling, and other administrative duties. When our clients walk into our office, we want them to find a friendly, smiling face and a helping hand. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic.This role provides professional reception desk support that includes managing a multi-line phone system, greeting visitors, assisting in office management and also providing assistance with administrative/clerical overflow work. The ideal candidate will bring a professional, customer service driven approach to ensure our reception desk runs smoothly and efficiently.

Responsiblities :

* Answer, screen and direct all incoming calls
* Oversee front desk visitor check-in
* Verify meeting room requests and assist with meeting setup as needed
* Process overnight shipping
* Maintain postage machine (upkeep, daily run)
* Handle mail pick-up from building mail-box and distribution
* Maintain office supplies and equipment, including kitchens and beverage cooler; ensuring sufficient supplies and regular maintenance
* Assist with building management requests, parking and elevator access
* Assist with department administrative/clerical work
* Process and review expense reports
* Maintain the highest ethical standards, even when challenged from above
* Understand and live by Esterline’s ethics and business conduct policies


Requirements :

* 2+ years of relevant experience preferred
* Prior reception and switchboard experience preferred
* Experience with Microsoft Word, Excel and Outlook required
* Ideal person will have excellent communication skills, be professional, diplomatic and resourceful
* Ability to remain calm under pressure and work independently with a willingness to job share and take on extra tasks
* Able to multi-task and prioritize projects amidst constant interruptions
* Professional appearance and conduct
* Ability to provide a high level of customer service
* Punctuality is critical

Additional information

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment can be fast paced, deadline oriented and is performed in an office environment. Involves contact with patients and public. We offer a competitive total compensation package including hourly wage as well as a comprehensive benefits package including medical, dental, disability, life and a 401(k) plan, in addition to other outstanding benefits such as Paid Time Off.


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