MAITRE D’

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(361948)

$4.99 (as of April 23, 2024 12:46 GMT -07:00 - )

SHAW’S Schaumburg is hiring MAITRE D’S for our DINING ROOM team!
3 YEARS OF EXPERIENCE REQUIRED

Quality Crab, Premium Seafood & Prime Steaks

Two restaurants in one: a sophisticated seafood house and a casual oyster bar

Caring. Creative. Careers.

Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

Is this you?

You take care of yourself. (Energy and stamina. You’ll need both.)
You care for others. (Teamwork and success. They are one and the same.)
You care about guests. (Quality. The bar is high.)

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Responsible for the initial warm greeting and seating of guests, answering of telephones, taking reservations and messages, maintaining accurate guest counts and wait times, and saying goodbye to all guests. Oversees dining room and acts as a goodwill ambassador to guests.

Essential Functions

Warmly greet and seat guests in the restaurant
Answer telephones, and take orders, messages and reservations
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively move chairs, tables, highchairs and booster seats

Safely and effectively use and operate all necessary tools and equipment
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Ability to multi-task calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Ensure that the overall guest experience exceeds expectations and anticipate guests’ needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges, and respond to guest needs with patience and courtesy
Perform comp and void procedures on the register if necessary
Become proficient in and perform Host duties
Perform Server readings on the register according to standard operating procedure
Ensure all Server and Busser sidework has been completed according to restaurant specifications
Understand and respond knowledgeably to questions about the restaurant and menu
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed