The Hilton Anaheim, located just one mile from Disneyland and across from the Anaheim Convention Center, this property has over 1,500 rooms, 140,000 square feet of banquet space and 5 dining outlets. In 2020, they will complete a multi-million dollar renovation! Explore our [ Link removed ] – URL blocked – click to apply!
Due to a promotion at the property, we are looking for an Assistant Restaurant Manager to assist with running the day to day operations of our five dining outlets, supporting roughly 150 unionized team members. This role will primarily work PM shifts, with some flexibility to work days as needed.
What will I be doing?
As one of five Assistant Restaurant Managers with Hilton Anaheim, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:
- Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
lead server, restaurant supervisor, food and beverage supervisor, food and beverage assistant manager, restaurant assistant manager, dining room manager, dining room supervisor, floor supervisor, dining room captain, dining room lead, restaurant captain, restaurant lead, senior dining room captain, coffee, lounge, bar, beverage
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality – We’re passionate about delivering exceptional guest experiences.
- Integrity – We do the right thing, all the time.
- Leadership – We’re leaders in our industry and in our communities.
- Teamwork – We’re team players in everything we do.
- Ownership – We’re the owners of our actions and decisions.
- Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its [ Link removed ] – URL blocked – click to apply. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Resolve Guest Concerns
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