Assistant Restaurant Manager (18746)

Job Description

Job Details
Level Management
Job Location Enchantment Resort – Sedona – Sedona, AZ
Position Type Full Time
Education Level 4 Year Degree
Job Shift Varies
Job Category Restaurant – Food Service

Supervise and administer Front of House operations for the Food and Beverage outlets, assist in the coordination of new ideas in guest service, service training, and product enhancement. Supervise employees and administer in accordance with department and resort policies.

Work Performed:

1. Supervise all restaurants to ensure compliance with resort management objectives and the health and safety of all employees and guests
2. Control inventory and order all necessary liquor, beer and wine for restaurant operations
3. Perform and supervise all monthly and /or quarterly inventories, including wine, liquor, china, glassware and silverware
4. Maintain and ensure neat and clean wine storage in both Restaurant and Warehouse
5. Support Mii amo Café with beverage items as needed
6. Support Banquets with beverage items as needed
7. Assist in management of inventory and assist in ordering all necessary administrative and grocery items for all restaurant operations
8. Assist in management of inventory and maintain adequate supplies of all small wares, utensils and equipment for proper operation in all restaurants
9. Maintain established service levels to ensure a consistent guest experience at a high quality level
10. Act as an ambassador of Enchantment by speaking positively of the Resort at all times
11. Foster a work environment of teamwork and mutual service by assisting team members and other departments as necessary to ensure guest satisfaction
12. Maximize profitability by constantly monitor labor costs, food costs and beverage costs as well as departmental expenses
13. Train and supervise staff
14. Schedule staff for the restaurants in accordance with business needs and management objectives
15. Conduct performance reviews as necessary for the department
16. Assist in developing incentive programs to enhance profitability within the department
17. Manage staffing levels, scheduling, evaluating and disciplining departmental team members as required
18. Manage employee payroll processes
19. Hold monthly department meetings to review resort events, departmental policies and procedures and maintain high level of moral
20. Train all service staff in established beverage service standards and resort policies
21. Support wine maker dinners and promote other activities related to wine knowledge and service
22. Know all liquor laws and assist in educating staff as necessary
23. Assist in budgeting process for beverage department with Director of Restaurants
24. Control expenses related to department
25. Maintain a high level of guest service at all times in all guest services areas
26. Uphold the resort commitment to hospitality
27. Work closely with all departments to ensure guest service levels are being met
28. Deal effectively with all departments with regular communication
29. Supervise and manage Food & Beverage staff
30. Other duties as assigned

Supervision Exercised: Bartenders, Servers, Server Assistants, In Room Dining Staff, Host/esses, Expeditors, and Pool Bar Staff

Supervision Received: Director of Food & Beverage

Qualifications

Minimum Requirements:

Bachelor’s degree from four-year College or university; or equivalent related work related experience and/or training. 3+ years’ prior supervisory skills and hotel/resort food and beverage operations experience. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills. Must maintain current food handler’s certification