CUSTOMER SERVICE / CASHIER $12-13/hr. – Retail Bakery – NEWTON (170 Needham St, Newton, MA)

Job Description

Join the first Nothing Bundt Cakes bakery in New England ! – we work hard AND have fun doing so. The company culture and management team give you all the tools you need to be highly successful in your position in a friendly work environment. If you’re a reliable and energetic person, this is the job for you !

GENERAL COMPANY REQUIREMENTS

Weekends (Friday – Sunday) and Holidays are MANDATORY open availability days.

Part time (15-25 hours/wk.) with potential significantly more hours, especially during holiday periods, based on work performance.

This is NOT a seasonal position.

Must have reliable transportation.

Job Description

Our guest service representatives bring joy to our guests during the entire process from entering the front door and offering a sample to getting the “right” cake for the guest. If you like interacting with customers that actually LOVE coming to purchase our cakes and can help them have a great overall experience, you will be a valuable part of this business.

This is not a “culinary” position as we must create cakes to Nothing Bundt Cakes brand standards.

QUALIFICATIONS:

Competitive and ambitious drive to interact with customers providing outstanding service
Face to face customer engagement critical — call center experience/skills typically don’t translate well for this position
Friendly, sociable and upbeat — interested in people
Ability to SELL — essential that candidate has the ability to suggestively up-sell complimentary products during the purchase process
Knows when to take action without being told to do so — possesses good judgment skills
Gibbs Cake Shop, Inc., is a Nothing Bundt Cakes Franchisee, and are part of a system which operates over 300 bakeries in the US.

Job Type: Part-time

Salary: $12.00 to $13.00 /hour

Experience:

Customer Service: 1 year (Required)