Restaurant Service Manager

Restaurants & Bakeries:

Since it was founded in 1958 as a single pancake house in Ohio, Perkins has evolved into a leading family dining restaurant concept, with nearly 400 company-owned and franchised locations in 32 states and Canada. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and high-quality food at a great value.  Perkins is committed to serving Kindness daily and we are looking for a candidate to be a part of our team of good people doing good work!

SUMMARY OF POSITION
Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provides direction for restaurant staff to ensure maximum guest satisfaction, execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.

Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.

Excellent communication, supervisory and guest service skills.

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Operations

Management

Restaurant Operation

Enforcement

Information Technology

Sales

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Perkins and Marie Callender’s History

Perkins & Marie Callender’s Inc. operates two restaurant concepts. Perkins Restaurant and Bakery is a full-service family dining restaurant that serves a wide variety of high quality, moderately-priced, breakfast, lunch and dinner entrees. Marie Callender’s Restaurant and Bakery is a mid-priced, casual-dining restaurant that specializes in the sale of pies and other bakery items. The company also has a bakery goods manufacturing division, Foxtail Foods, which manufactures pies, pancake mix, cookie doughs, and muffin batters for in-store bakeries and third party customers.

Founded in 1958, Perkins is the leading operator and franchisor of nearly 500 full-service family dining restaurants located primarily in the Midwest, Florida and Pennsylvania.

Fifty years after its beginning as a single pancake house in Ohio, Perkins continues to offer guests personalized service and high quality food at a great value.

• The Perkins system includes 163 company-owned and operated restaurants and 320 franchised units. More than 50% of Perkins Restaurants are located in Minnesota, Pennsylvania, Ohio, Florida and Wisconsin.

• The Company and its franchisees employ approximately 25,000, encompassing both full and part time positions.

• Core menu items at Perkins include its famous pancakes, unique premium omelettes, juicy USDA choice steaks, salads, and signature melt sandwiches. Perkins menu development and innovation ensures that all product offerings recognize and address consumers changing tastes and preferences.

• Perkins in-store bakeries provide a unique point of difference for the restaurant chain, serving a mouth-watering selection of premium freshly baked Mammoth Muffins, cookies, cakes, pies, cheesecakes and specialty pastries each and every day.

Founded in 1948, Marie Callender’s, which dominates California and the southwest, operates 92 company and 42 franchised restaurants.

Marie Callender’s was established when Marie’s great cooking and passion for making delicious pies inspired her to bake pies for local restaurants. Marie and her family sold their car for $700 and used the money to pay for one month’s rent on a reconverted World War II army Quonset hut and down payment on a small oven, refrigerator, rolling pin and kitchen tools. Marie’s pies quickly became a hit and she went from baking 10 pies to 40 pies a day.

Marie and her family opened their first restaurant on Orange, Calif. At first, only Marie’s pies were served, but eventually her classic and traditional food entrées were discovered.

As of 2008, with over 135 restaurants in 10 states, we’re proud to celebrate 60 years of tradition inspired by Marie.

The combination of the Perkins Restaurant & Bakery chain with Marie Callender’s occurred in May 2006.

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