Assistant Restaurant Manager, HopCity Tavern – Hilton Portland

HopCity Tavern & Market is an American gastro pub that captures the spirit of Portland. It supports over 16 local farmers, creameries, butchers and bakers. The menu includes hearty comfort foods, local handcrafted beers, and wine sourced from northwestern wineries.

As Assistant Restaurant Manager at HopCity, you would be responsible for assisting the manager in directing and organizing the activities and services of the restaurant in the hotel’s continuing effort to deliver outstanding guest service. You would oversee and work side-by-side with a team of 24 employees, leading by example and coaching them toward career growth. This is an excellent opportunity to launch an exciting career with Hilton!

What will I be doing?

As an Assistant Restaurant Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward
• Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
• Assist in recruiting, interviewing and training team members
• Act in the absence of the manager, as needed

What are we looking for?

• 1+ years of previous supervisory/managerial experience at a full-service stand alone or hotel restaurant
• Strong Beverage knowledge required, with 1+ years of bartending experience preferred
• Open availability to work a variety of shifts including AM, Mid-Shift, PM, weekends and holidays
• Union experience preferred

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its URL blocked – click to apply. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans