Catering Sales Manager (belmont)

Palace Cafe Catering (palacecafe.net) just moved into a custom-built catering kitchen and offices in Belmont and we are seeking an experienced Sales and Marketing Manager to join our team! We are an established catering and event company searching for an energetic, personable, and process driven person to grow our catering business. We cater events for top Bay Area companies along with private parties for Silicon Valley’s Who’s Who. This person will be responsible for increasing our market share and establishing new business relationships. This individual will have a lot of autonomy to develop their own plan to meet the strategic needs of the business. We offer a competitive base salary, a generous bonus program, health and dental benefits, IRA, vacation and PTO.

RESPONSIBILITIES

SALES

– Produce and manage sales based on leads via incoming phone calls, email inquiries, or internal referrals with the purpose of converting the lead to a sale

– Identify, qualify and solicit new catering business to achieve revenue goals

– Develop and monitor Social Media strategy

– Produce sales based on previous clients renewing annual events

– Establish relationships with catering venues and secures preferred status

– Generate Invoices, contracts and comprehensive catering / event proposals

– Coordinate client tastings

– Assist with selling, implementing catering promotions

– Work directly with clients, wedding planners, and meeting planners gathering necessary information for menu planning, floor plan, room set up, timelines, rental orders, decor, cost and billing details and any other requirements pertinent to their event in a timely manner

– Attend industry/networking functions as needed

– Perform client and venue follow-up after events

– Nurture existing client base and create new client base in corporate market

– Attend events, as needed

– Promote positive guest relations, making every effort to accommodate any guest’s reasonable request

DEPARTMENTAL PROCEDURE

– Oversee the Assistant Sales Manager on all inquiries, tasks and departmental procedures

– Coordinate menus, staffing and implementation of all group events

– Collaborate heavily with Executive Chef(s) to create excellent menus

– Assist Catering Managers with staffing and rental orders as needed

– Promote a proactive work environment that creates an atmosphere of teamwork and quality service

– Maintain complete and in-depth files on all future and past events and private parties as directed by departmental standards

QUALIFICATIONS



– A minimum of 2 years of food/beverage experience

– A minimum of 2 years of Catering Sales Management and Event Management

– Enthusiasm for contact-building, outbound calling, as well as the ability to develop relationships with existing customers

– Must have excellent detail/time management, interpersonal, computer, verbal/written communication, and project coordination skills

– Proficient with Social Media Marketing

– Strong customer service orientation and skills

– Ability to prioritize and organize work assignments; delegate work when appropriate

– Must be extremely detail oriented and organized

– Ability to be a clear thinker, analyze and resolve problems, exercising good judgment

– Ability to work cooperatively and professionally with all team members

– Must possess mature, professional demeanor when interacting with clients, vendors, staff and guests

– Must have a working knowledge of Microsoft Office, Word and Excel

– Experience with Caterease & Quickbooks a plus

– Sense of humor, positive and optimistic attitude and creative nature under high pressure situations a plus

– Knowledge of and ability to cultivate relationships with local Bay Area venues and special event vendors a plus

– Passion and knowledge of food and wine a plus

– Education Requirements, High School diploma or equivalent required; Bachelors Degree preferred