Dining Room Server/Barista/Sale Support at Aqimero by Richard Sandoval (10 Ave of the Arts)

Aqimero, a Richard Sandoval Restaurant located inside of the historic Ritz Carlton Philadelphia, is searching for talented Dining Room Servers, Baristas and Sales Support Staff to join our team. Our kitchen features Latin inspired notes that enhance the tastes of an eclectic menu, while a stunning atmosphere encourages guest-to-guest connections over shareable plates and carefully crafted cocktails.

Server:

Your day-to-day:
• Receive and take guest orders and process in a timely manner through whatever systems are currently used in the restaurant.
• Prepare and serve meal accompaniments to guests.
• Perform sidework.
• Open bottled wine for guests.
• Bus and set tables, as needed.
• Perform set up and breakdown of various stations
• Perform other duties as assigned.
• Communicate with support crew and management.

Specific experience we’re seeking:
• One year minimum of customer service experience preferably within the Food & Beverage industry.
• Excellent written communication and presentation skills.
• Highly motivated and flexible, possessing the ability to take initiative.
• Flexible schedule, able to work mornings, nights, holidays, and weekends.

Barista:

Responsibilities:

• Provide inspired customer service.
• Be punctual and put-together.
• Work well with your team.
• Advance your coffee education (attend trainings, cuppings, etc.)
• Keep it clean.

Qualifications:

• Ability to stay cool under pressure.
• High School Diploma or equivalent.
• Ability to work mornings and weekends.
• Ability to stand for a while and lift up to 30lbs.
• A detail-oriented approach.
• Accountability and reliability.

Sales Support:

Responsibilities

Includes, but not limited to:
• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.

Qualifications

Prior customer service and/or restaurant experience preferred. Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work mornings, nights, weekends, and/or holidays.

Job requires ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.